FREQUENTLY ASKED QUESTIONS Regarding 24-Hour Alarm System Monitoring Services
You must first verify that you outright own the alarm, and that you can close the account without penalty. If you purchased your home with the alarm system in place, then you are now the owner of the contents, unless it was stipulated in the listing and agreement that the alarm is the property of the alarm company.
The Alarmroute modem does not require a phone line nor Internet connection. It uses our 4G/LTE communicator over the Alarmroute APN (Access Point Name).
The Alarmroute GSM modem attaches to the former RJ31X alarm cord (slightly larger than a standard telephone jack) that is next to the main control panel, or telephone demarcation point. Then plug in the adaptor to an electrical outlet that is not controlled by a light switch.
Most any alarm control panel that communicate in the standard Contact I.D. format. Several of which include major brands such as Honeywell (Formerly Ademco, First Alert) D.S.C., Napco, Paradox Security Systems, G.E. Interlogix, etc.
Alarmroute can provide alarm monitoring at a U.L. approved central station with GSM wireless connectivity included at a low price of $ 14.95 per month. Compared to the National Brands at $35.00 or more per month.
The Founder brings 43 Years of experience in security installation and monitoring to the company. Including 3 full service security alarm companies; the first of which was started in 1974.
Since most of the legacy and current alarm panels use the Contact I.D. format, our communicator will capture and replace the preprogrammed account code, and replace it with a pre programmed account that was set into the Aalrmroute GSM modem when it was activated with the Alarmroute SIM.
We source our material directly from manufacturers and do not utilize traditional security distributors. Also we have negotiated the best prices on SIM cards, as well as the cellular carriers.
We have a good warranty and return policy. Customers should follow the Pre-order and installation checklist prior to placing an order. This will reduce the possibility of dissatisfaction to an absolute minimum. We are here to help ensure that you will become a valued and long-term customer. Part of our Family of customers.
No programming is needed. The modem is preprogrammed and ready for activation.
See the installation instructions page for detailed instructions.
We provide installation services if necessary.
Mount the modem above your control panel.
Plug in the present alarm telephone plug into the modem.
Plug in the power adaptor.
The central monitoring station is U.L. listed. Complete redundant power with generators and UPS systems. Fully trained operators that handle alarm signals and communication with our clients and authorities.
Most insurance providers will give a discount of at least 10% and more if your system already has smoke detection, flood, Low temperature for regions that have Winter conditions below 32 degrees F.
A conditional warranty of 5 years. See terms and warranty.
You can cancel with 30 days’ notice, or have your information transferred to your new home.
Alarmroute can refer you to a local alarm installer, or source for a new battery.
Yes we do. For every subscriber referred. Get 3 months of professional monitoring free of charge.
The Alarmroute modem is wireless and therefore does not need a wired landline to work. In fact, many customers have opted for our wireless solution so that they can cut off their present home phone service.